Balanced Scorecard Case Study Bank

Balanced Scorecard Case Study Bank-88
BSWA submitted a technical proposal recommending the adoption of balanced scorecard by the multilateral organization, as well as financial proposal, on the basis of which we were chosen as the preferred consultant.BSWA continued to give support by training new managers as and when recruited, assisted with the review and finalization of migration into Balanced Scorecard of Plan 5, Impact 2021: Africa Transformed (Tier 1) and, Tier 2 scorecards for 2017 and the integration of Quick Score with the staff evaluation software, Success Factor. had problems with the use of balanced scorecard as strategic performance management system and invited BSWA to assist in resolving them.

BSWA submitted a technical proposal recommending the adoption of balanced scorecard by the multilateral organization, as well as financial proposal, on the basis of which we were chosen as the preferred consultant.BSWA continued to give support by training new managers as and when recruited, assisted with the review and finalization of migration into Balanced Scorecard of Plan 5, Impact 2021: Africa Transformed (Tier 1) and, Tier 2 scorecards for 2017 and the integration of Quick Score with the staff evaluation software, Success Factor. had problems with the use of balanced scorecard as strategic performance management system and invited BSWA to assist in resolving them.

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According to the Director, Strategy & Performance of the Bank, Mr.

Walter Ahrey, “Understanding the BSI (Balanced Scorecard Institute’s) approach to this level gives me further confidence in our ability to implement a strategy that will drive high performance in CBN Afreximbank released an international RFP for improving its performance management culture and system.

The first step was to organize a one-day BSC workshop for 18 management staff of JNCI for the purpose of appreciating the concept of Balanced Scorecard.

The company also sent 7 delegates to our open BSC Professional Certification Program in readiness of the development of its scorecards.

Then followed cascading of the enterprise scorecard to Departments and development of a communication plan.

In view of extensive in-house BSC capacity built through BSWA’s all-involving approach and self-help efforts, the company was able to turn the strategic balanced scorecard into TIMS (TSL Integrated Management System), with which it has been able to effectively communicate the new strategy and secure much wider shared understanding of the strategy among the employees.We trained a total of 88 Directors and Managers of the Bank in Balanced Scorecard Certification and Balanced Scorecard Introduction programs.The trained staff constituted the core of the in-house cross-functional teams.BSWA’s intervention started by training of members of executive leadership at Part 1 certification level and thereafter facilitated development of Tier 1 scorecard with all system components and development of communication plan, Tier 2 cascading for 7 departments and designed simplified dashboard to facilitate scorecard implementation and performance analysis.Reacting to his experience at one of the workshops, Graphic’s Managing Director, Kenneth Ashigbey, said, “I have done a lot of strategies in my life, but I believe BSC will transform the success rate of our new strategy” The management of JNCI desired to reposition the company to take advantage of the prevailing opportunities and for future growth after attending an alumni session at the Lagos Business School on Performance Management where Mr. Thereafter, the company decided to build and implement balanced scorecard as a tool to achieving it much desired growth.Undaunted, the management decided to take the bull by the horn to build internal capacity in BSC and bought and distributed copies of Kaplan and Norton’s Translating Strategy into Action, to members of executive leadership.Fortuitously, the Managing Director saw a BSWA training advertisement and decided to send one of the executives to attend to “explore” it.Transport Services Limited (TSL) is one of the leading product handling companies in Nigeria that delivers value added logistic and distribution services.In an attempt to reposition the company and improve performance, it decided to implement balanced scorecard but its experience working with different consultants was bad.The Bank with the desire to evaluate the strategic management system released an international RFP and invited BSWA to submit a proposal, after which we were selected as the preferred bidder.The evaluation was in two parts – strategy effectiveness evaluation and strategic management system evaluation.

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