This content was accessible as of December 29, 2012, and it was downloaded then by Andy Schmitz in an effort to preserve the availability of this book.
Normally, the author and publisher would be credited here.
The problems that groups face are varied, but some common problems include budgeting funds, raising funds, planning events, addressing customer or citizen complaints, creating or adapting products or services to fit needs, supporting members, and raising awareness about issues or causes.
Problems of all sorts have three common components: Discussion of these three elements of a problem helps the group tailor its problem-solving process, as each problem will vary.
These decisions weigh more heavily because they can impact your life in many ways. Behind every decision, there are secret psychological factors that shape the way we think and act.
Here's a simple example: Have you ever avoided switching Internet providers, even though you were unhappy with your current service?
In this section, we will discuss the group problem-solving process, methods of decision making, and influences on these processes.
The problem-solving process involves thoughts, discussions, actions, and decisions that occur from the first consideration of a problematic situation to the goal.
Choice overload can happen any time we feel overwhelmed by the sheer number of options.
We have such a hard time comparing them that we're less likely to choose anything at all.